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Bullying is any deliberate act that can hurt, threaten, and frighten someone.  Bullying can be hard to detect and is often part of a pattern of behaviour rather than an isolated incident.
On this page you can find out what to do if your child or a vulnerable adult is being bullied at school, online or by phone or in your local community. 


Bullying at school

If you think your child is being bullied by other pupils at his or her school you should speak to the school.

Reporting bullying at school

Every school has to have an anti-bullying policy which will tell you how you should report bullying and how the school investigates and tackles bullying. You should find each school’s anti-bullying policy and its behaviour policy on its website.

Some children and young people with learning needs, ASD or ADHD-type SEN or with mental disabilities are particularly vulnerable to bullying through sexting or other sexually exploitative and manipulative behaviour from peers. The school policy should acknowledge such vulnerable groups of pupils and describe the school’s specific safeguarding practice for these children and young people.
You can find links to schools’ websites through our schools directory.
You can also ask the school to give you a copy of the policy.

How you can help your child if he or she is being bullied

If your child tells you that he or she is being bullied, you should:
  • reassure your child that he or she has done the right thing by telling you
  • make a note of everything your child tells you about the bullying
  • encourage your child to write things down when they happen
  • tell your child to report any further bullying to a teacher straight away
  • talk to your child's teacher and head teacher about the bullying.
You can get more advice on how to help your child from Kidscape and​​​

If you are a child or young person who is being bullied

If you are a child or young person and you are being bullied at school you should tell a parent, teacher or another adult you trust. You do not have to put up with bullying.
You can find out what bullying is and advice on what you can do if you are being bullied from Bullying UK and you can chat about your worries online.

Outside school

Head teachers have the power to intervene in bullying that happens outside school. This can include:
  • bullying on Facebook, instant messenger or by email
  • sending bullying text messages
  • incidents on public transport or in the street if the bullies are in school uniform and can be identified.
School staff can report bullying to the police.

If you are not satisfied with the school’s response

Write to the chair of governors

If you are not satisfied with the school’s response you should first write to the chair of the school’s governors. You should be able to find the name and address of the chair of governors on the school’s website or you can ask the school.
You can find links to schools’ websites through our schools directory.

Make a complaint

If you are not satisfied with the response from the chair of governors you should make a complaint using our school complaints procedure.

Preventing bullying in schools

We take bullying very seriously. As the local education authority we grade our schools’ anti-bullying policies using guidelines drawn up by the Anti-Bullying Alliance.
We are a member of the Anti-Bullying Alliance and Stonewall and we pass their recommendations and research on to our schools.
Each school’s anti-bullying policy sets out what it does to prevent bullying.
Ofsted looks at the school’s anti-bullying and behaviour policies and talks to pupils about bullying in its inspections.

Training in preventing bullying

We give training to all school staff in Newham on how to prevent bullying, identify bullying and tackle it.

Bullying in your local community

If you or someone else in your local community is being bullied you should phone the police.

Workplace bullying

Find advice on what you can do if you are being bullied at work from: 
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