Support for asylum seekers and refugees in Newham

Welcome Newham: One-Stop Shop

Welcome newham logo 4 colour

Are you a newly arrived resident to Newham from outside the UK?

Newham Council, in partnership with the voluntary and community sector, have launched a weekly one-stop shop offering help and support newly arrived Newham Residents.

The weekly one-stop shops provide an opportunity for newly arrived residents (those granted their leave to remain within the last 6 months) to Newham and those seeking asylum to access a number of different service offerings to help establish a life in Newham. These are drop-in sessions so people can attend anytime - there is no need to RSVP. We also speak multiple languages.

The following in person assistance will be provided at the one-stop shop:

  • Help to register with a Doctor for access to health services
  • Support for pregnant and new mums
  • Support to apply for benefits to help towards your living costs
  • Assistance to apply for school places for all children
  • Homelessness prevention and support
  • Biometric Resident Permit guidance
  • ASPEN and ARC card queries
  • Access to lessons to learn how speak English
  • Support in finding work and volunteering opportunities
  • Help to work out the costs involved in affording accommodation in private rented sector and social housing

The one-stop shop is at Stratford Library, 1st Floor - 3 The Grove, E15 1EL every Thursday 10am to 3pm. On the first Thursday of every month there will be a focus on employment and volunteer opportunities.

Alternate Thursdays, 3.30pm-5pm, we host workshops on finding accommodation in the Private Rented Sector, the sessions will run on these dates:

  • 18 September 2025
  • 2 October 2025
  • 16 October 2025
  • 30 October 2025
  • 13 November 2025
  • 27 November 2025
  • 11 December 2025
  • 8 January 2026
  • 22 January 2026
  • 5 February 2026
  • 19 February 2026
  • 5 March 2026
  • 19 March 2026

We look forward to seeing you there.

Welcome Newham Team

Email Welcome.newham@newham.gov.uk

Phone 020 3373 3222